24/7 Customer Care | MSW Travel Group

24/7 Customer Care

From start to finish, we are with you till you get home.

Things happen. Plans change. Fights get cancelled. Whether you’re facing an airline issue, an overbooked hotel or an unexpected layover in a foreign city, you are never alone, when you travel with MSW Travel Group. If we booked your trip, MSW will help you get to where you need to go no matter what time of day it is – no matter what time zone.

When emergencies arise, MSW offers Travel Triage – quick care to get you back on your feet, in the air or on the road.

Whether you are an executive traveler having to make a last minute meeting in Singapore or a leisure traveler stuck in an airport, we are with you until you get home.

If you are in the midst of a travel nightmare and need an immediate solution, our Travel Triage promises you an experienced English-speaking travel professional to provide the help you need.


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